Not only has the opening of this new line had an impact on people’s lives, the wider transport and road system of Sydney is also already seeing the benefits. The uptake tells the story within the first two weeks of operations, more than a million journeys had been taken on the brand-new North West Metro Line. So far, the response has been overwhelmingly positive, with customers reporting how much they have enjoyed travelling on the new line, benefiting from reduced travel times and cost savings. This game-changing project for Sydney has run close to 20,000 services between Chatswood in Sydney’s northern suburbs to Rouse Hill in the growing north-west since it started operations in May 2019. More than four million customers have now travelled on Sydney’s newest public transport system – Sydney Metro.
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